Last updated: September 2009
1. Introduction
PPG Industries Australia Pty Ltd ACN 055 500 939, the
owner of the "Taubmans" brand, and its related companies
(collectively referred to in this document as "Taubmans") is
committed to protecting the privacy of our customers.
Taubmans is bound by the National Privacy Principles set out in
thePrivacy Act 1988(Commonwealth) (theAct).
Taubmans will only collect, use or disclose personal
information in accordance with the Act and this Privacy Policy.
Taubmans may amend this Privacy Policy at any time
and for any reason. The updated version will be available at
www.taubmans.com.au. Taubmans may highlight changes to this
Privacy Policy at www.taubmans.com.au, but you should check the
Privacy Policy regularly for changes.
In this Privacy Policy, "personal information" means
information or an opinion about a person whose identity is
apparent, or can be reasonably ascertained, from the information or
opinion.
2. Collection and use of personal
information
Taubmans will, from time to time, collect and use
personal information. The types of personal information
collected and the purposes for which that personal information will
be used will depend on the circumstances. For example,
Taubmans may collect personal information from you when you:
- access the Website (which may include the
collection of your IP address);
- request to be sent Taubmans product
information;
- request advice on paints or colouring;
- require a professional consultation in relation to
your paint requirements;
- enter into a competition or promotion run by
Taubmans; or
- request marketing or advertising materials.
Taubmans do not require customers to provide any
sensitive information, or actively seek this information. If
you do provide sensitive information to us for any reason, you
consent to us collecting that information.
Taubmans may use your personal information for the
primary purpose for which you provided it, and for purposes related
to that primary purpose. Taubmans may also use your personal
information to contact you, where you have consented to us doing
so.
3. Disclosure of personal
information
Taubmans will not disclose your personal information
to third parties except:
- to third parties appointed by Taubmans which assist
Taubmans to perform services and or provide products (in which case
Taubmans requires these contractors to keep that personal
information confidential and not to use or disclose it for any
purpose other than for the purpose of performing those services or
providing those products);
- in exceptional circumstances, Taubmans may be
required or authorised by law to disclose personal information, for
example to law enforcement authorities or to prevent a serious
threat to public safety; or
- otherwise with your consent.
Taubmans may use national or overseas facilities to
process or back up information and as a result, may transfer your
personal information to national or overseas facilities.
4. Handling of personal
information
Taubmans will take all reasonable steps to protect
all personal information held by it from misuse and loss and from
unauthorised access, modification and disclosure.
Taubmans will take reasonable steps to keep any
personal information which we hold about you secure. However,
except to the extent liability cannot be excluded due to the
operation of statute, Taubmans excludes all liability (including in
negligence) for the consequences of any unauthorised access to your
personal information. Please notify us immediately if you become
aware of any breach of security.
5. Accessing and updating your personal
information
Any person may seek access to personal information
which Taubmans holds about that person and we will provide access
to that information in accordance with the Act. There are
certain exemptions which may apply to the provision of that
information. We may require that the person requesting access
provide suitable identification and we may charge an administration
fee for granting access to information.
If you become aware that any personal information
which we hold about you is incorrect, you may contact Taubmans to
correct or update that information.
Requests for access to, or to correct or update,
personal information held by Taubmans should be sent to the contact
person below.