Last updated: September 2009
PPG Industries Australia Pty Ltd ACN 055 500 939, the owner of
the "White Knight" brand, and its related companies (collectively
referred to in this document as "White Knight") is committed to
protecting the privacy of our customers. White Knight is
bound by the National Privacy Principles set out in thePrivacy Act
White Knight will only collect, use or disclose personal
any reason. The updated version will be available at
www.whiteknight.com.au. White Knight may highlight changes to
or an opinion about a person whose identity is apparent, or can be
reasonably ascertained, from the information or opinion.
2. Collection and use of personal information
White Knight will, from time to time, collect and use personal
information. The types of personal information collected and
the purposes for which that personal information will be used will
depend on the circumstances. For example, White Knight may
collect personal information from you when you:
- access the Website (which may include the collection of your IP
- request to be sent White Knight product information;
- request advice on paints or colouring;
- require a professional consultation in relation to your paint
- enter into a competition or promotion run by White Knight;
- request marketing or advertising materials.
White Knight do not require customers to provide any sensitive
information, or actively seek this information. If you do
provide sensitive information to us for any reason, you consent to
us collecting that information.
White Knight may use your personal information for the primary
purpose for which you provided it, and for purposes related to that
primary purpose. White Knight may also use your personal
information to contact you, where you have consented to us doing
3. Disclosure of personal information
White Knight will not disclose your personal information to
third parties except:
- to third parties appointed by White Knight which assist White
Knight to perform services and or provide products (in which case
White Knight requires these contractors to keep that personal
information confidential and not to use or disclose it for any
purpose other than for the purpose of performing those services or
providing those products);
- in exceptional circumstances, White Knight may be required or
authorised by law to disclose personal information, for example to
law enforcement authorities or to prevent a serious threat to
public safety; or
- otherwise with your consent.
White Knight may use national or overseas facilities to process
or back up information and as a result, may transfer your personal
information to national or overseas facilities.
4. Handling of personal information
White Knight will take all reasonable steps to protect all
personal information held by it from misuse and loss and from
unauthorised access, modification and disclosure.
White Knight will take reasonable steps to keep any personal
information which we hold about you secure. However, except to the
extent liability cannot be excluded due to the operation of
statute, White Knight excludes all liability (including in
negligence) for the consequences of any unauthorised access to your
personal information. Please notify us immediately if you become
aware of any breach of security.
5. Accessing and updating your personal information
Any person may seek access to personal information which White
Knight holds about that person and we will provide access to that
information in accordance with the Act. There are certain
exemptions which may apply to the provision of that
information. We may require that the person requesting access
provide suitable identification and we may charge an administration
fee for granting access to information.
If you become aware that any personal information which we hold
about you is incorrect, you may contact White Knight to correct or
update that information.
Requests for access to, or to correct or update, personal
information held by White Knight should be sent to the contact